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Contact with ITyXEasy IntegrationThe ITyX Solutions structure provides theoretically unlimited integration potentialAs modern 3-phase J2EE solutions, Mediatrix products are entirely platform independent and provide optimal requirements for integration in existing system architectures (client and server). Client and server events are defined along the entire process to which individual Java Codes can be implemented. This facilitates easy access to existing systems during the integration in order to control incoming mail from extracted customers or product data, or activate automatic processes in ERP for instance. Because Mediatrix solutions are auto-adaptive, there is no need for a conceptual design or information archetypes. By means of text examples, Mediatrix can independently develop classification methods and adapt these with progressive operation. As such, the Mediatrix E-Mail Management can be implemented within a few days. The Mediatrix integration options into existing and future systems provide your organisation with the best investment security, and definitely belong to the most prominent features of ITyX solutions for your contact centre along with the classification qualities. Your Questions on the integration process and potential integration scenarios can be answered right here and now. Get connected to an ITyX consultant per video chat or order an information package. |
